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Tuesday, December 8, 2009

Beware of Club Astoria Agents  

When I go malling at SM Megamall, I dare not walk the corridors of 5th floor Bldg. B. It's because I don't want to pass by the area of Family First. They have agents there who lure the unaware to sign up for a "raffle" and go to their office for a "seminar". Club Astoria agents employ the same scheming tactic.

My aunt-in-law and wedding godmother was tricked into signing up for a Club Astoria timeshare membership program. She and my mother-in-law attended a "buffet dinner" cum seminar where they were told about the perks of having a Club Astoria membership. My Tita Ops is a retiree, you see. She can travel anytime she wants to. So she thought that having a timeshare program with a hotel would be a wise investment.

So, after the dinner, the details of the timeshare program was explained to them. She was enticed by their tricky agents and became interested in signing up for a 30-year membership. However, she wasn't that decided yet as she was just interested in knowing more about the program.

After being explained to, one of the agents asked for her credit card and told her that they will just check on her credit status. She vehemently instructed them not to charge anything to her card but the Club Astoria people immediately charged 65 thousand pesos to her credit card. My tita's fault was that she signed the receipt. While we were talking to each other on the phone the following day after the incident, she related how she felt like being hypnotized by the agents. It was like "Budol-Budol" so she said. Thank goodness that her credit limit is worth 65 thousand pesos only or else these monsters could have charged the whole 100 thousand peso deposit on her card. My Tita is a senior citizen and is single. She was made confused by the agents who kept on talking non-stop.

The following day, when she called us up, we instructed her to go to her bank and change her credit card number. She also cancelled the contract she apparently signed. The bad news is, Club Astoria will only refund 45 thousand pesos and keep the 20 thousand peso "reservation fee". My tita's charging it to experience. Damn these scheming demons for taking advantage of an old innocent lady. That's part of her hard-earned retirement money so I bet they'll go to hell.

I have nothing negative about time share programs. My mom is a member of Pearl of the Pacific in Boracay and we have been using our privileges ever since. It's like staying in myrtle beach condos except that Pearl of the Pacific Boracay is not a condo. In fairness, Club Astoria is a legal business. The hotel is located in Ortigas, Pasig, and they have resorts in Boracay, Bohol, and Subic. I see nothing ugly about their accommodations and rates. What bugs me, on the other hand, is the manner of recruiting these Club Astoria agents are using. Try Googling "club astoria scam" and you'll see what I mean. So beware people, don't tell me I didn't warn you.



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6 sweet comments: to “ Beware of Club Astoria Agents

  • aBIGwhale
    10:49 AM, December 08, 2009  

    i talked to one "pleasant" lady in SM who was giving away prizes that time.. she told me she just needed to reach her quota..

    so i agreed and went with her to their office.. and i specifically told her.. I will not be spoken to by another person. No talks.. If its a raffle then draw lots..

    no sit down meetings.. she said yes yes yes..

    but left me in the office.. and when i was called by some guy so we could discuss their club.. I said flat out

    "Sorry, I specifically said.. NO SIT DOWN TALKS.. I really don't care about the raffle anymore.."

    Stood up and left. He tried to stop me so he could talk to me.. But I just left..

  • Mauie Flores
    11:39 AM, December 08, 2009  

    Good for you Abby. My Tita was overwhelmed kasi eh.

  • pinay_76
    3:01 PM, December 08, 2009  

    yes, i was once a victim in boracay by inviting us for a free buffet lunch and just listen to what they have to say but no commitment .. but then when we said that we will think about it and will just call them .. they keep pressuring us to avail that very same day because promo is only upto that date .... thats when my husband angrily retorted to stop pressuring us or we will create a scene! hehe!

  • Mauie Flores
    3:09 PM, December 08, 2009  

    @pinay_76

    I'm glad that your husband did that. Up to now, I'm still wishing that I was there with my Tita when that happened. I could have made a scene, too. This is now all I can do to help.

  • Anonymous
    8:45 PM, March 20, 2010  

    I just came by your blog, I googled Club Astoria after a bad experience with their agents. What I hate is the way they got us to attend their presentation. I was misled, while filling up on gas at a Shell station, into filling out a raffle stub which I thought was from Shell, grand prize was a trip to Australia. After that we were told we won the complimentary "VIP dinner", that was how we were lured into the presentation.I don't even know if there really is a raffle or a winner for the trip to Australia. To me it seems like just a way of getting our information without our consent because I thought I was giving it to Shell and to Shell only, not to Club Astoria. To anyone from Shell out there, do you endorse this 'Raffle' by this company? because this is how they made it appear to us.