Beware of Club Astoria Agents
When I go malling at SM Megamall, I dare not walk the corridors of 5th floor Bldg. A. It's because I don't want to pass by the area of Family First. They have agents there who lure the unaware to sign up for a "raffle" and go to their office for a "seminar". Club Astoria agents employ the same scheming tactic.
My aunt-in-law and wedding godmother was tricked into signing up for a Club Astoria timeshare membership program. She and my mother-in-law attended a "buffet dinner" cum seminar in Naga City where they were told about the perks of having a Club Astoria membership. My Tita Ops is a retiree, you see. She can travel anytime she wants to. So she thought that having a timeshare program with a hotel would be a wise investment.
So, after the dinner, the details of the timeshare program was explained to them. She was enticed by their tricky agents and became interested in signing up for a 30-year membership. However, she wasn't that decided yet as she was just interested in knowing more about the program.
After being explained to, one of the agents asked for her credit card and told her that they will just check on her credit status. She vehemently instructed them not to charge anything to her card but the Club Astoria people immediately charged 65 thousand pesos to her credit card. My tita's fault was that she signed the receipt. While we were talking to each other on the phone the following day after the incident, she related how she felt like being hypnotized by the agents. It was like "Budol-Budol" so she said. Thank goodness that her credit limit is worth 65 thousand pesos only or else these monsters could have charged the whole 100 thousand peso deposit on her card. My Tita is a senior citizen and is single. She was made confused by the agents who kept on talking non-stop.
The following day, when she called us up, we instructed her to go to her bank and change her credit card number. She also cancelled the contract she apparently signed. The bad news is, Club Astoria will only refund 45 thousand pesos and keep the 20 thousand peso "reservation fee". My tita's charging it to experience. Damn these scheming demons for taking advantage of an old innocent lady. That's part of her hard-earned retirement money so I bet they'll go to hell.
I have nothing negative about time share programs. My mom is a member of Pearl of the Pacific in Boracay and we have been using our privileges ever since. It's like staying in myrtle beach condos except that Pearl of the Pacific Boracay is not a condo. In fairness, Club Astoria is a legal business. The hotel is located in Ortigas, Pasig, and they have resorts in Boracay, Bohol, and Subic. I see nothing ugly about their accommodations and rates. What bugs me, on the other hand, is the manner of recruiting these Club Astoria agents are using. Try Googling "club astoria scam" and you'll see what I mean. So beware people, don't tell me I didn't warn you.
10:49 AM, December 08, 2009
i talked to one "pleasant" lady in SM who was giving away prizes that time.. she told me she just needed to reach her quota..
so i agreed and went with her to their office.. and i specifically told her.. I will not be spoken to by another person. No talks.. If its a raffle then draw lots..
no sit down meetings.. she said yes yes yes..
but left me in the office.. and when i was called by some guy so we could discuss their club.. I said flat out
"Sorry, I specifically said.. NO SIT DOWN TALKS.. I really don't care about the raffle anymore.."
Stood up and left. He tried to stop me so he could talk to me.. But I just left..
11:39 AM, December 08, 2009
Good for you Abby. My Tita was overwhelmed kasi eh.
12:55 PM, December 08, 2009
thanks for sharing!
3:01 PM, December 08, 2009
yes, i was once a victim in boracay by inviting us for a free buffet lunch and just listen to what they have to say but no commitment .. but then when we said that we will think about it and will just call them .. they keep pressuring us to avail that very same day because promo is only upto that date .... thats when my husband angrily retorted to stop pressuring us or we will create a scene! hehe!
3:09 PM, December 08, 2009
@pinay_76
I'm glad that your husband did that. Up to now, I'm still wishing that I was there with my Tita when that happened. I could have made a scene, too. This is now all I can do to help.
8:45 PM, March 20, 2010
I just came by your blog, I googled Club Astoria after a bad experience with their agents. What I hate is the way they got us to attend their presentation. I was misled, while filling up on gas at a Shell station, into filling out a raffle stub which I thought was from Shell, grand prize was a trip to Australia. After that we were told we won the complimentary "VIP dinner", that was how we were lured into the presentation.I don't even know if there really is a raffle or a winner for the trip to Australia. To me it seems like just a way of getting our information without our consent because I thought I was giving it to Shell and to Shell only, not to Club Astoria. To anyone from Shell out there, do you endorse this 'Raffle' by this company? because this is how they made it appear to us.
10:29 PM, August 08, 2010
Same thing happened to us, we refunded the money after 3 days of joining, and guess what..no refund! easy money highway robbery! they use the strategy of time pressure,, they'll say that the offer is only good for today, so that you'll have no time of researching and knowing if their company has good reputation, and when you get home you'll ask your friends about it, search the internet about the company and BOOM you've been SCAMMED!!! bye bye hard earned money! I hope someone from press or media will help us out victims and reveal this scam to everyone. HOPE PEOPLE FROM Club ASTORIA STILL HAVE THEIR CONSCIENCE, its just money,the root of all evil!
2:57 PM, September 09, 2010
Oh no!
5:45 PM, December 12, 2010
thank you for your (and other blog) post. my parents were on their way to Asoria in Pasig. I'm glad I was able to text them some of the bad things about Club Astoria scheme.
6:19 PM, December 12, 2010
Hay naku, may "psychological effect" talaga pag nandun ka. Thye can make you feel guilty/overwhelmed into taking the membership.
It happened to me din: http://www.peachandthings.com/2010/09/club-astoria-holiday-ownershipscam-or.html
10:08 PM, December 12, 2010
I wonder why SM malls are not doing anything about this?
Many have written about how they were scammed, actually it makes any place look cheap whenever agents follow you around asking if you have a credit card.
I always see people being lured and can only shake my head in disappointment.
I think some of these scams have been featured on TV but why are they still here?
9:26 PM, December 13, 2010
Nearly had the same experience in Boracay. Two hours after the dinner, the agent was still talking. And we kept saying no. Grabe sa kulit.
11:34 AM, December 14, 2010
I'm really glad I read this. I've been approached before but I've always been wary. I had the sense that it was a scam but no means of proving it. Thankfully now that I saw this, I can spread the word.
8:06 PM, February 24, 2011
Nearly had the same experience in Boracay. Two hours after the dinner, the agent was still talking. And we kept saying no. Grabe sa kulit.
8:06 PM, February 24, 2011
I wonder why SM malls are not doing anything about this?
Many have written about how they were scammed, actually it makes any place look cheap whenever agents follow you around asking if you have a credit card.
I always see people being lured and can only shake my head in disappointment.
I think some of these scams have been featured on TV but why are they still here?
8:06 PM, February 24, 2011
Hay naku, may "psychological effect" talaga pag nandun ka. Thye can make you feel guilty/overwhelmed into taking the membership.
It happened to me din: http://www.peachandthings.com/2010/09/club-astoria-holiday-ownershipscam-or.html
8:06 PM, February 24, 2011
Oh no!
8:06 PM, February 24, 2011
@pinay_76
I'm glad that your husband did that. Up to now, I'm still wishing that I was there with my Tita when that happened. I could have made a scene, too. This is now all I can do to help.
8:06 PM, February 24, 2011
thank you for your (and other blog) post. my parents were on their way to Asoria in Pasig. I'm glad I was able to text them some of the bad things about Club Astoria scheme.
8:12 AM, September 15, 2011
they're in a naga city again, we were invited to a lunch last Sunday, very attractive offer but a real suspicious scheme, so long boring presentation, so disappointed of our kababayan (cam sur born/residents) who are working for the club astoria,
8:52 AM, September 15, 2011
Oh no :( I guess a lot of people here in Manila are already aware of their modus. Dami na yata mayaman sa Naga ngayon kaya they went back. Hay!
11:22 AM, September 15, 2011
My thoughts exactly Lace :( We've been invited to claim a free 3d/2n accommodation before that they told us we won, but little did we know that it too was a prelude to a seminar/recruitment thing. Good thing we don't have any CC or checks with us.
10:32 PM, September 19, 2011
thanks for your blog site, yes you're right they thought we are because we have a car filled at a shell station, we are not rich, both working and trying to live decently, vacations are not much of a priority due to tight schedule and finances, using gift certificate by next year was a good idea, but i read a lot about them, am so scared, forget it! i should have read about Astoria earlier so i can do something
11:58 AM, October 13, 2011
OMG! My husband and I just got scammed by Club Astoria as well! We were at Boracay and we were invited to a buffet dinner and said they're just promoting their hotel. Then before dinner, they made us sign a form saying we agree to attend their 90 minute seminar which turned out to be 3 hours! Anyway, still we were enticed with the idea and decided to purchase their Holiday Ownership. Membership for studio type alternate share (meaning we get a 1 week vacation every 2 years for a total of 15 weeks for the next 30 years) is P182,000 plus total annual maintenance fee for 29 years P116,000. After P18,200 down payment was made, we were suddenly shocked to find out there's hidden charge of around P147,000 total RCI annual membership fee for 28 years! That doesn't even include the P3,000 booking fee, P6580 local exchange fee, and P13580 international exchange fee everytime you avail of the vacation. We immediately informed Astoria we want to cancel the membership with full refund but they wouldn't give us any refund. They said that as a consumer, it was our responsibility to be fully informed about the product we're buying before we sign the contract. Sob!
10:11 PM, October 15, 2011
Oh my, that's so sad. Hmmm, why did they not give you a full refund like what they did with my aunt's account? I think they can't do that. Did this just happen recently?